Question 1

Are you an authorised Specialized and Trek stockist?

Accepted Answer

Yes. We supply genuine 2026 Specialized (including S-Works) and Trek bikes with full manufacturer warranties, delivered across the UK and EU — Germany, France, Spain and the Netherlands included.

Question 2

How long does EU delivery take?

Accepted Answer

Free UK delivery takes 3–5 working days. EU-wide shipping (DE, FR, ES, NL and beyond) typically takes 5–10 working days, fully insured, with tracking from dispatch.

Question 3

Do the bikes come assembled?

Accepted Answer

Every bike is built, tuned and safety-checked by our certified mechanics before dispatch. You only fit the handlebars and front wheel — a 15-minute job with the included tools.

Question 4

What warranty do you offer?

Accepted Answer

Specialized and Trek frames carry lifetime warranties for the original owner. E-bike batteries and motors are covered for 2 years, and components carry 2-year manufacturer warranties.

Question 5

Are the discounts genuine?

Accepted Answer

Yes. Our 25% promotion applies to the most sought-after 2026 flagships (Tarmac SL8/SL9, Madone SLR 9, Turbo Levo 4) and all components carry a fair 15% discount off RRP.

Question 6

Can I get my bike serviced with you?

Accepted Answer

Absolutely. Our certified technicians handle everything from tune-ups to full drivetrain rebuilds and e-bike diagnostics. Book online via our Servicing page.

Question 7

What is your returns policy?

Accepted Answer

We offer a 14-day no-quibble return on unused bikes in original condition. See our Returns page for full details.

Question 8

Do you offer finance?

Accepted Answer

We keep things simple — payment is by direct bank transfer. Place your order online and we'll email you everything you need; your bike is reserved for 48 hours while payment clears.

Frequently asked questions

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